Shameless Goods

Shipping & Returns

Shipping & Returns – Shameless Goods

Effective Date: 11/22/2025

Questions About Your Order

Got a problem with your order?
Email us at hello@shamelessgoods.com or, if it’s easier, send a note through our contact form — whichever you prefer.

Returns & Exchanges

Exchanges

  • If your item arrives defective or damaged, we’ll replace it.
  • Email us at hello@shamelessgoods.com or use our contact form.

Returns

  • Contact us as soon as possible.
  • Ship items back within 30 days of delivery.
  • Request a cancellation within 24 hours of purchase.

Damaged in Transit

  • Contact us within 14 days of delivery.
  • Include photos of the damage and packaging.

Refunds

  • Sale items: non‑refundable.
  • Non‑sale items: refundable within 30 days if unused and in original condition.
  • Buyer covers return shipping.
  • Refunds are issued (minus shipping) once we receive the item back in original condition.

Payment

  • We accept all major credit cards and PayPal.
  • Want to cancel? Do it before your order ships. Once it’s out the door, it can’t be canceled.
  • Return shipping costs are the buyer’s responsibility.

Shipping

  • Processing time: 2–3 business days (usually next day, but wiggle room included).
  • All orders ship via USPS with tracking provided.
  • Carrier delays are beyond our control.

Free Shipping Thresholds

  • U.S. orders ship free at $25+
  • Canada orders ship free at $40+
  • International orders ship free at $50+

International Buyers

  • Shipping times vary — USPS doesn’t guarantee arrival dates.
  • Customs duties, VAT, or taxes are the buyer’s responsibility.
  • We cannot mark packages as “gifts” or falsify values. Customs delays are out of our hands.

Privacy Policy & Terms of Service

Our Privacy Policy and Terms of Service are available for full details.